HUELVA Holiday is a leading company in vacation rentals, hotel services and real estate with more than 20 years of experience in Ayamonte, on the beautiful Costa de la Luz, bordering the Algarve of Portugal. We offer a wide variety of complementary services to ensure that our clients enjoy a comfortable and safe stay.

At HUELVA Holiday, we understand the importance of offering exceptional service to our clients. Therefore, we strive to ensure that our accommodations meet the highest expectations and are equipped with all the necessary comforts for an unforgettable stay. In addition, we also offer accommodation for sale for those interested in purchasing a property in the area.

In short, HUELVA Holiday is the perfect option for those looking for a quality, comfortable and reliable stay on the Costa de la Luz, both in summer and winter, with a wide range of complementary services and accommodation available both for rent and on sale.

OUR QUALITY OBJECTIVE:

To provide a high-quality service aligned with the goals of our organization and with the needs and expectations of our clients, under favorable hygienic and sanitary conditions and in compliance with legal and regulatory requirements.

WE FOCUS OUR MAXIMUM EFFORT AND DEDICATION ACCORDING TO THESE LINES OF ACTION:

• To offer accommodation and serve safe and legal products in accordance with the specified quality, while assuming our responsibility towards clients.
• Use of high-quality products and services and control of the suppliers involved in the process.
• Quality in the service delivery process.
• Continuous improvement aimed at customer satisfaction, by understanding their needs and working closely with them.

FOR HOMA HOLIDAYS, THE MOST IMPORTANT RESOURCE IS HUMAN CAPITAL, recognizing that the quality of its products and services depends on it:

• Training, participation, commitment, and vocation of all staff are essential.
• HOMA HOLIDAYS does not employ minors, does not discriminate based on race, physical disability, religion, age, nationality, or sex, and ensures that its employees work in safe and healthy environments.
• The opinion, suggestions, and requests of staff are considered a valuable tool for the continuous improvement of the Quality Management System.
• The core philosophy is to maintain a quality culture by instilling shared values, beliefs, and norms that influence the mindset and behavior towards excellence throughout the entire HOMA HOLIDAYS organization.

THEREFORE, OUR ORGANIZATION COMMITS TO:

• Implementing a Quality Management System according to the UNE-ISO 22483:2020 standard and to continuously improving the performance and effectiveness of the management system.
• Carrying out the strictest quality controls to ensure the quality of all our services and products.
• Training and informing workers to achieve a high level of quality through familiarization with the Quality Management System documentation.
• Managing the organization sustainably with the goal of being a forward-looking, efficient, and innovative company, in collaboration with suppliers, customers, and society at large.
• Conducting our activities in an environmentally responsible manner, reducing potential negative impacts and poor practices that affect the surroundings.
• Establishing and regularly reviewing objectives and goals consistent with the commitments assumed in this declaration. For the effective implementation of these principles, the support of both the management team and the staff is absolutely necessary.
• Reviewing, adapting, and maintaining this Quality Policy as a true reflection of our activities, ensuring its dissemination and communication to all members of our organization and interested parties.

The Management