CANCELLATION OF THE CONTRACT BY THE CLIENT

In case of cancellation, the following conditions will apply:

• If the cancellation occurs more than 15 days before the date of entry, 100% of the rental prepayment is returned.
• If the cancellation occurs 14 days or less before the date of entry, it will be penalized with 100% of the amount of the rental prepayment.
• If the client has contracted the cancellation insurance in a timely manner, the money paid is returned minus the cost of mentioned insurance. The cancellation must be communicated in writing 24 hours before check-in.
• In case of no-show (NO SHOW), the tourist will lose 100% of the rental amount.
• There will be no PAYMENTS if the client voluntarily withdraws from the services before the end of their stay.

 

MODIFICATIONS BY THE COMPANY

In the event that, for unforeseen reasons and not attributable to the company, the accommodation cannot be occupied, the company will make another accommodation of equal or superior characteristics available to the client without reimbursement by either party.